Built for plumbing & home-service crews

Every job
dispatched,
billed, closed.

Done Plumbing engineers the dispatch, quoting, invoicing, and parts-tracking software that home-service contractors run their whole business on — from the first call to the paid invoice.

40+
Crews Running Live
6
Trades Served
98%
On-Time Dispatch
Dispatch Board Live Featured

Route 4 — Emergency Calls

Southwest Florida Service Area

7

techs active

18

min avg ETA

12

jobs closed

INVOICE PAID
$1,240

Water heater replacement

40+
Contractors deployed
6
Trades served
2023
Founded
1
System, brief to launch
What we engineer

One system from first call to paid invoice.

Built Around the Truck Roll

Every screen assumes a technician is standing in a customer's driveway with one hand on a phone — not sitting at a desk.

Offline-capable mobile app
One-tap photo documentation
Signature capture at the door
Turnkey rollout

Comprehensive Onboarding

From data migration off your old spreadsheet to technician training, we manage the whole switch under one engagement.

Fast Go-Live

Most crews are dispatching from the new system inside three weeks.

Zero Downtime Cutover

Old and new systems run in parallel until the team is ready.

Trusted by service crews

40+

Crews Deployed

4.9

Client Rating

"Our dispatchers used to run the whole day off a whiteboard and a group text. Done Plumbing's system replaced both — and our on-time rate actually went up."

RM

Ray Medina

Owner, Medina Plumbing & Drain

Recent deployments

Systems running in the field today.

See all deployments
How we work

From whiteboard to live system.

01

Field Audit

We ride along on dispatch calls to see how your crew actually works.

02

System Design

Dispatch, quoting, and billing mapped to your actual job flow.

03

Build & Migrate

Historical jobs and customer data carried over, nothing lost.

04

Go Live

Techs trained, dispatch cut over, support on call for launch week.

Common questions

Do you work with trades other than plumbing?

Yes — the same dispatch and invoicing core has been deployed for HVAC, electrical, and general handyman crews.

Can technicians use it without a laptop?

The technician app runs entirely from a phone, including offline mode for low-signal areas.

What happens to our existing customer records?

We migrate job history, customer contacts, and pricing from your current spreadsheet or software before go-live.

How long does a typical rollout take?

Most single-location crews are fully live within three weeks of kickoff.

Field notes

What we're seeing across service crews.

Why same-day quotes win more jobs

Crews that quote on-site close 30% more work than ones that call back later.

The real cost of a whiteboard dispatch

Manual routing adds an average of 40 minutes of drive time per tech, per day.

Getting paid before the truck leaves

Card-on-file collection at job close cuts average days-to-pay from 11 to under 1.

Ready to run your crew off one system?

Tell us about your dispatch, quoting, and billing workflow — we'll show you what a deployment looks like for your trade.

Start a Project